Home Forums Towncraft Support Forum How to use support

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This topic contains 14 replies, has 8 voices, and was last updated by  Kolgrath 2 weeks, 2 days ago.

  • Author
    Posts
  • #2483

    Kolgrath
    Keymaster

    If you have a question about Towncraft, post it here. To mark your post as a question, check the box “This is a support topic” before you click submit.

    • This topic was modified 3 years, 8 months ago by  Kolgrath.

    Kolgrath | Owner | Towncraft Family Friendly Minecraft Server

  • #5681

    Kolgrath
    Keymaster

    This forum has been updated so all messages posted are marked as support issues by default. No need to look for that box to check it. Just post what you need and we’ll help you!

    Kolgrath | Owner | Towncraft Family Friendly Minecraft Server

  • #29875

    EntityForce
    Participant

    Hi this is about RebelWar.
    I know that to rank-up in RW you need a lot of points. But after a few thousand, I have no idea what to aim for anymore. It would be really helpful if someone can post a list of Points/Rank because I am just starting to get bored with no known objective Thanks C:!

  • #31723

    miam0r
    Participant

    Help! My launcher updated yesterday and now I can’t get to the server. I get an error:

    Failed to connect to server
    Internal exception: java.lang.nullpointerexception

    I’m on MAC OSx
    Minecraft version 1.11.2

    Please help 🙂

  • #31725

    2skywalkers
    Moderator

    Im not the best at all this stuff. The best advice I can give you is to try and restart your computer.

    Hi, Im 2skywalkers and I have been playing Towncraft for a few years now. On Towncraft, I am a Champion, so, feel free to ask for help.

  • #31837

    No, no, just no.
    Here is how to fix this problem:

    Go to “multiplayer”
    Then at the bottom of the screen click “refresh”

    If this does not work simply restart Minecraft.

    • #31843

      miam0r
      Participant

      Actually it was the new launcher. I used the old launcher and was able to get in. After a few days the new launcher worked as well, so all is good now.

  • #31854

    Well, either way you fixed it and that’s what counts! Good job on doing so! 😀

  • #32220

    stainlessoul
    Participant

    My VIP had run out and I had to update my payment info. Canceled my VIP and and resubscribed so it would take effect. The money was deducted but I still don’t have VIP. This was March 1st 2017. I have asked a few admins but they were unable to resolve it. Can someone assist?

    ...how can they know unless someone tells them.

    • #34251

      stainlessoul
      Participant

      I subscribed to Towncraft VIP on Sept 25, still no VIP. Can someone help? I have my Paypal confirmation.

      ...how can they know unless someone tells them.

      • #34253

        Kolgrath
        Keymaster

        Forward the Sept. 25th receipt to Kolgrath@gmail.com and I will take care of it as well as get you your missing days.

        Kolgrath | Owner | Towncraft Family Friendly Minecraft Server

  • #32247

    Nuwa
    Moderator

    Hey stainlessoul!
    I can ask a higher admin to look into it if this is still a problem. Sorry for the delay! Hope we can get this sorted out for you.
    I take it your in game username is stainlessoul?
    -Nuwa

    Hope what I said helped! Or at least made you happy... 😛 Have fun!

  • #34154

    azureowl
    Participant

    I’ve been trying to log on but I get “Failed to connect to the server; Outdated Server!”

    I have 1.12 version. And next to play.towncraft.us, there is a BungeeCord 1.8x-1.12x in red font. Is that on your server end, because I don’t know what to do on mine if my only notification is outdated server. That seems out of my control.

    Screenshot

  • #34156

    azureowl
    Participant

    Actually, I had 1.12.2 version up. I read I can move down to 1.12.1 and it’s fine. I did not know about this; now I do. I think this is the right approach for now. If not, please correct me. Thanks!

  • #34158

    You’re completely correct! Good job on fixing it! 🙂

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