Towncraft Now Uses a Ticket Help System!
Towncraft is now using a ticket help desk for OPs.
If you are having an issue, an OP will not help you unless you use:
/report <the issue you’re having>
Let’s say you’ve been griefed. Stand at the place the grief happened and type:
/report Help, I’ve been griefed!
That will record the exact coordinates so an OP can teleport there and help you with the issue when they’re available.
If you have to go, no problem! An OP can TP to the location while you’re offline and still inspect the damage then reply to your help ticket.
Let me know if you have any questions about this system.